As this passage illustrates, Craig accepts at least the possibility that, because of free will, history includes an element of irreducible tragedy; he even accepts the possibility that if fewer people were damned to hell, then fewer people would have been saved as well. So perhaps God knows from the outset that a complete triumph over evil is unfeasible no matter what divine actions might be taken; as a result, God merely tries to minimize the defeat, to cut the losses, and in the process to fill heaven with more saints than otherwise would have been feasible. (For a critique of this reply, se...